Are you an organised, people-focused administrator who loves making things happen?
We’re looking for a Respite Support Officer to join our not-for-profit client in East Perth. If successful, you will help coordinate two respite properties across Perth. This is a fantastic opportunity for someone who enjoys juggling schedules, keeping things organised, solving problems and providing genuinely great customer service — all while knowing your work directly supports carers and families in our community.
You’ll take responsibility for the day-to-day coordination and administration of our two respite locations, including:
- Managing respite bookings and schedules in liaison with internal teams.
- Communicating directly with carers about their bookings and providing friendly, responsive customer service.
- Completing booking, service and property documentation accurately and efficiently.
- Navigating internal systems and keeping records up to date.
- Coordinating with our Facilities and Maintenance teams to ensure properties are safe, functional and ready for use.
- Tracking invoices and creating purchase orders.
- Identifying issues and following them through to resolution.
- Supporting the wider team with administration and coordination tasks as required.
- Previous experience in scheduling, bookings, coordination or administration.
- Excellent organisational and time-management skills.
- Confidence managing multiple priorities and keeping track of details.
- The ability to communicate professionally and warmly with clients and carers over the phone.
- Confidence navigating different internal systems and processes.
- Good written communication and documentation skills.
- The ability to work independently while also being a positive and collaborative team member.
- Experience working in community services, disability, aged care, carer support or another people-focused environment would be highly regarded, but we’re also interested in hearing from great administrators who are passionate about making a difference.
The hours This is a 0.8 FTE position (approximately 30 hours per week).
We need someone who is available to work Mondays and Fridays, with some flexibility around the remaining hours. We would consider a school-hours arrangement for the right person.
The position is offered on a fixed-term basis until the end of June 2027, with a probable extension so all considered candidates will need to have full working rights.
Interviews are expected to commence in the next few weeks so please apply today!
If you’re interested in this opportunity, please get in touch with Karen McGlynn on 0406 833 625 or email karen.mcglynn@aandco.au with your updated resume.
