Manager ICT & Digital Services

Manager ICT & Digital Services

Contract Type:

Full Time

Location:

Adelaide - South Australia

Industry:

Technology & Digital

Contact Name:

Gemma Agnew

Contact Email:

gemma.agnew@aandco.au

Contact Phone:

0425275210

Date Published:

Join a purpose-driven organisation shaping the future of care through technology

Barunga Village is a leading South Australian not‑for‑profit organisation providing premium retirement living, in home care and residential aged care. Located in the tranquil seaside town of Port Broughton on Yorke Peninsula, they are committed to supporting people to live the best life possible by feeling safe, listened to, respected and connected to their community.

As part of continued organisational growth, they have created a new Manager ICT & Digital Services to lead the delivery, optimisation and innovation of their technology environment. This role offers a unique opportunity to shape the organisation’s digital future and play a key role in improving services for the community.
   
About the Role
Reporting directly to the CEO, you will provide both strategic leadership and hands-on technical expertise across Barunga Village’s ICT and digital ecosystem.
You will act as the critical link between business needs and technology solutions ensuring systems, services and digital initiatives deliver real value.
This role will see you:
  • Lead ICT service delivery across the organisation
  • Provide trusted advice to the Executive Team on digital strategy
  • Oversee vendors, managed service providers and ICT partnerships
  • Drive cyber security maturity and information governance
  • Deliver digital and system transformation projects
  • Support business improvement and smarter use of data
  • Mentor and develop the internal ICT capability
   
Key Responsibilities
Leadership & Strategy
  • Align ICT services with organisational goals and priorities
  • Contribute to and implement ICT and Digital Strategy
  • Monitor performance, risks and service outcomes
ICT Operations & Technical Oversight
  • Provide senior technical leadership and escalation support
  • Ensure systems, infrastructure and applications remain fit-for-purpose
  • Support major upgrades, implementations and issue resolution
Vendor & Service Management
  • Manage key external providers including MSPs, cyber security and telecom partners
  • Ensure strong service delivery, performance and value for money
Cyber Security & Risk
  • Lead cyber security initiatives and awareness
  • Support compliance and implementation of frameworks such as Essential Eight
  • Monitor and mitigate ICT risks
Projects & Digital Innovation
  • Lead system implementations and integration initiatives
  • Identify automation and efficiency opportunities
  • Drive adoption of emerging technologies
Data & Systems
  • Improve reporting, dashboards and business intelligence capability
  • Oversee key platforms including Microsoft 365, SharePoint and core business systems
  
About You
You are a practical, solutions-focused ICT leader who can operate at both strategic and operational levels. To succeed in this role, you will bring:
  • Proven experience managing ICT services in a medium-sized organisation
  • Strong knowledge of Microsoft 365 environments
  • Experience leading ICT projects and system implementations
  • Demonstrated capability in vendor and managed service delivery
  • Solid understanding of cyber security principles and controls
  • Excellent stakeholder engagement and communication skills
  • The ability to translate technical concepts into business value
Desirable:
  • Experience in aged care, health or community services
  • Exposure to cloud-based systems and business intelligence tools
  • Shared services or organisational transformation experience
  
Why Join Barunga Village?
  • Make a meaningful impact in a community-focused organisation
  • Newly created role with the opportunity to shape strategy and direction
  • Collaborative and supportive leadership team
  • Flexibility and strong organisational values
  • Located in a beautiful regional setting with lifestyle benefits
  
Experience in aged care, health or the not‑for‑profit sector will be highly regarded. Just as importantly, you will align with Barunga Village’s values showing kindness, supporting connections and demonstrate a genuine empathy for older people and community services.

If you are ready to take ownership of a broad and impactful ICT leadership role and drive meaningful digital outcomes, we would love to hear from you.
   

If you are interested, apply via the link.

You can reach out to me Gemma Agnew, Senior Recruitment Partner at a&co Recruitment Partners for a confidential conversation on 0425275210 or email gemma.agnew@aandco.au with any questions or a copy of the PD is also available.

*Screening and Interviews will start as applications are received with an August start date ideal for the role.
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