What you’ll be doing
- Leading intake & assessments — processing My Aged Care referrals, conducting face‑to‑face assessments, and ensuring every client receives a respectful, person‑centred entry experience.
- Building strong partnerships with hospitals, pharmacies, service providers, and community organisations to strengthen access and collaboration.
- Supporting client independence by identifying needs, setting goals, and ensuring timely commencement of services.
- Maintaining high‑quality documentation that meets Aged Care Quality Standards and Support at Home compliance.
- Contributing to continuous improvement through data insights, reassessments, and collaboration with Managers and Clinical teams.
- A passion for person‑centred care and culturally sensitive practice.
- Strong communication and customer service skills.
- Experience in aged care, community services, or health.
- Confidence using CRM systems and the My Aged Care portal.
- A warm, professional approach that puts clients and families at ease.
- A supportive, values‑driven team.
- Opportunities to grow your skills in assessment, care pathways, and client engagement.
- A role where your work genuinely changes lives every day.
Interviews are expected to commence in the next few weeks so please apply today!
If you’re interested in this opportunity, please get in touch with Karen McGlynn on 0406 833 625 or email karen.mcglynn@aandco.au with your updated resume.