Customer Service Officer

Join a well-established global business and play a key role in their customer service team. This is an excellent opportunity to gain experience in a small team environment with the possibility of longer-term work.

The Role:

You’ll be the first point of contact for account customers, assisting with enquiries, checking and, processing data accurately, and ensuring smooth service across a wide range of products. Attention to detail and the ability to manage competing priorities will be essential to your success.

Key Responsibilities:

• Handle customer enquiries professionally and efficiently
• Checking stock availability, processing orders and creating invoices
• Enter and maintain data with accuracy
• Manage multiple products and customer accounts
• Support internal teams with administrative tasks

• Strong attention to detail and organisational skills
• Previous phone based customer service and administration experience
• Confident communication skills (verbal and written)
• SAP knowledge an advantage
• Ability to work effectively in a team environment