You will thrive in a fast-paced, outbound phone based environment and enjoy building strong relationships with both internal and external stakeholders.
Key Responsibilities:
- Contact 60+ business customers daily to pursue outstanding debts
- Process and allocate all bank deposits to customer accounts
- Manage the email inbox.
- Set up new customer accounts and process credit card payments.
- Maintain accurate financial records and documentation.
- Respond to staff and customer enquiries and resolve unpaid invoices.
- Support month-end closing and reporting requirements.
About You:
- Extensive experience in a similar collections or call center role.
- Excellent communication and time management skills.
- High attention to detail and accuracy.
- Solid MS Office skills, especially Excel, Word, and Outlook.
Please note that you will be working on a slight shift pattern from the office in Regency Park between 7am and 5.30pm Monday to Friday.
for further information and a confidential discussion, please call Donna Thomas on 0448 204610 or apply via the link provided.