Join a team that makes a real difference every single day. If you’re the kind of person who loves a good process, thrives on the phone, and lights up when helping others navigate support services, this role has your name all over it.
We’re looking for a Carer Services Officer who’s equal parts organised, empathetic, and unflappable for our client in East Perth.
What you’ll be doing:
- Coordinating carer packages — matching funding and respite services to the needs identified in each Carer Support Plan.
- Managing phone‑based enquiries — you’ll spend a large portion of your day on the phone supporting Carers, suppliers, and partner organisations.
- Administering funding and bookings — ensuring accuracy, timeliness, and compliance with guidelines.
- Maintaining CRM records with fast, accurate data entry.
Who you are You’ll shine in this role if you’re:
- A process‑driven multitasker who enjoys juggling phones, emails, and scheduling.
- A strong communicator who can build rapport with warmth and professionalism.
- Confident using CRM systems, Microsoft Suite, and entering data quickly and accurately.
- Experienced in healthcare, community services, or customer service environments will be highly regarded.
- Someone who brings empathy, cultural awareness, and a person‑centred approach to every interaction.
Interviews are expected to commence in the next few days so please apply today!
Offices are based in Perth - requires great comms and full working rights in Australia.
If you’re interested in this opportunity, please get in touch with Karen McGlynn on 0406 833 625 or email karen.mcglynn@aandco.au with your updated resume.